RENTAVAN POLICIES

1- Vans must be returned to the point of origin.

2- A major credit card is required to place a reservation.

3- A security deposit of $150 will be authorized on credit card in addition to your anticipated expenses at the time of check out.

4- You must be at least 25 years of age and have a valid driver’s license to rent a vehicle. Additional drivers must be at least 21 years of age.

5- You are responsible for any damage to the vehicle, (including interior, exterior and windshield damage) unless you purchase our physical damage waiver. You may want to check your automobile insurance to see if you have extended coverage for rented vehicles to include loss of use. If this is the case, your insurance will cover the rental van and additional coverage is unnecessary.

6- We do not allow smoking in our rental vehicles. There will be a $250 charge if the vehicle is smoked in or has a strong odor, including smoke of any kind. This includes smells that come into the vehicle while on your clothing or personal items.

7- We provide a key drop for our customers’ convenience. However, customers are responsible for the condition of the vehicle until the next business morning and the first opportunity for the vehicle to be checked in by a RENTAVAN employee.

8- The van will be full of gas when you pick it up and we ask that you return it full. If it is not returned full, we will charge the cost of fuel plus $10 to the credit card on file.

9- There is the potential for a clean-up charge on your contract unless the van is returned clean (i.e. free of trash, strong odors, personal items, pet hair, and excessive dirt).

10- We have a 24-hour cancellation policy. If a reservation is canceled within 24 hours of the scheduled pick-up (or the renter does not show), a 1-day charge will be applied to the credit card on file.

11- A 2-day minimum will apply to all summer weekend reservations.

12- You will be charged for the number of days that the van is reserved even if it is returned early.

13- Due to our tight scheduling, late returns are not permitted. If a van is returned beyond the reserved time, a double daily charge will result.

14- We provide late-model, low-mileage vehicles and will bear the cost of mechanical repairs. However, we are not responsible for related incidentals (i.e., food, lodging) as a result of a breakdown.